Rythukart Return & Refund Policy
At Rythukart, we are committed to delivering quality agricultural products to your doorstep. Due to the sensitive and perishable nature of many of our items, we follow a specific return and exchange policy to ensure fairness and transparency.
Return & Exchange Guidelines
Products once delivered are not eligible for return, unless there is a quality issue, mismatch, or if a defective/damaged/expired product is received.
In case of a valid concern, we offer a replacement or exchange, subject to product availability.
Exchanges are processed only if the delivery location is serviceable by our logistics partners.
Key Conditions for Exchange or Replacement
The product must be unused, in its original packaging, and in saleable condition.
An unboxing video is mandatory for initiating any replacement request. This helps us validate claims fairly.
All complaints must be reported within 48 hours of delivery. Requests raised beyond this period may not be entertained.
Requests must be supported with proof of purchase such as invoice or order ID.
Products must be sent back to our designated address after contacting our support team. Do not send items to the manufacturer.
Non-Returnable Items
Opened or tampered packs of seeds, fertilizers, or perishable goods.
Products marked as "non-returnable" during sale or promotions.
Return Procedure
To initiate a replacement or lodge a complaint, please reach out to us:
Call/WhatsApp: +91 9100210758
Email: support@rythukart.com
Please ensure the product is securely packed if you are self-shipping. We advise using a trusted courier partner.
Refunds (If Applicable)
Refunds are processed only in special cases where replacement is not possible.
Once your item is inspected and approved, the refund will be credited to your original payment method within 7-10 working days.
Shipping charges, if applicable, are non-refundable.
Delayed or Missing Refunds
If your refund hasn’t reflected:
Check with your bank or payment service.
Contact your card issuer if applicable.
If you still face issues, contact us at info@rythukart.com.
Shipping for Returns
Products should be returned to:
Rythukart Pvt Ltd
Note: You are responsible for return shipping costs unless the issue is on our part (wrong/defective item sent).